Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly, including email address and usage data when you use VATGPT. This includes:

  • Account information (email, name)
  • Chat history and queries you submit
  • Usage patterns and preferences

2. How We Use Your Information

We use your information to:

  • Provide and improve our VAT assistance services
  • Communicate with you about your account
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Data Storage

Your data is stored securely using industry-standard encryption. Chat history retention is based on your account settings:

  • Free accounts: 7 days retention
  • Pro accounts: Up to 30 days or forever (configurable)
  • Enterprise accounts: Custom retention policies

4. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Delete your account and associated data
  • Export your chat history

5. Third-Party Services

We use third-party AI providers (OpenAI, Anthropic) to power our chat functionality. Your queries are processed by these services in accordance with their privacy policies.

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies.

7. Contact Us

For privacy questions or concerns, contact us at [email protected].